• My spiders won’t feed, its on its back or hasn’t come out of its hide?

  • This could be down to the spider being in pre-moult. This is quite a stressful time for the spider and it is best left alone. Spiders will often stop feeding and block the entrance to their burrows when in pre-moult.

  • I have just received my spider, when should I feed it?

  • It is usually best to wait a couple of days before feeding.

  • Do you ship outside of the UK?

  • We can ship within the UK and to other EU countries weather depending – but it is down to you as the buyer to make sure you can legally import the goods into your country.

  • How much is shipping?

  • Shipping is flat rate of £9 in the mainland UK and £14 everywhere else. 

  • What days do you ship? & can I specify what day my order arrives?

  • We can ship Monday – Thursday. We do not post over the weekend because we can’t guarantee delivery and ultimately the welfare of the spider(s) takes priority over selling them. We can also post on a specific day if you wish – just get in contact.

  • Do you ship all year round?

  • For the most part yes though we do try and take an annual holiday. Sometimes over winter, if the temperature is expected to fall below 5℃ throughout the night, we may delay your shipping. Keep an eye on the site banner notices for further information.

  • Can you offer specific sexed Tarantulas?

  • We do offer females, males & unsexed, we try and make sure they are labelled clearly for everyone to understand. Any questions…just ask!

  • What does (RCF), (LCF) & (DCF) mean?

  • (RCF) Refers to Red Colour Form, (LCF) Light colour form & (DCF) refer to Dark colour form. These are regional colour variations of a species.

  • Can you hold or reserve stock?

  • Unfortunately without full payment we are unable to hold any stock.

  • Can tarantulas be tamed? Can a tarantula be handled?

  • No. Tarantulas are wild animals that are not used to people, they act by instinct and cannot be tamed. We do NOT recommend handling – even the most docile tarantula can bite.

  • My tarantula lost a leg, will it grow back?

  • Yes. With the further moulting processes lost legs of spiders will regenerate.

Don’t see your question? Get in touch. We welcome you to contact us with any questions you may have.


Turner Road, Portsmouth PO1 4PL, UK